FAQ (Frequently Asked Questions)

Q: Yahoo Auction Japan, what it is?

A: Yahoo Auction is the biggest on-line auction in Japan. Most sellers are private and very often prices much cheaper than retailers in Japan. Most sellers will not ship items overseas. This is where our company can help.


Q: Can I bid cars on Yahoo Auctions from USA, ASIA, and EURO.

A: Yes, you can. We can give you Yahoo ID & password after you opened your account with us.


Q: How do I sign up for your account?

A: We require 5,000YEN registration fee and 10,000YEN to be deposited into our bank or paypal account.(We use this 10,000YEN for your credit.)


Q: Can I import a used car from Japan into my country ?

A: As import laws vary from country to country, please check with your transport departments. Please visit transport department sites below.

NZ (http://www.ltsa.govt.nz/importing/frontal-impact-compliance-status.html)
UK (http://www.dft.gov.uk/stellent/groups/dft_roads/documents/page/dft_roads_506867-02.hcsp)
Australia (http://www.dotars.gov.au/transreg/str_imp-cert.aspx)
South Africa (http://www.southafricahouse.com/index.htm)
Canada (http://cbsa-asfc.gc.ca/menu-e.html)
Kenya (http://www.kebs.org/)
Sri Lanka (http://www.customs.gov.lk/imp.htm#imp)


Q: Do you inspect vehicles in Japan?

A: No,we don't inspect your Vehicles. We don't modify and/or remove any parts from your vehicles.


Q: Do you give any warranty for the vehicles?

A: Sorry, we don't give any warranty for any vehicles.


Q: How do I display Japanese text on my computer ?

A: You should downroad translation software from: http://world.altavista.com/ (Free translation software) and install asian languages from your OS.


Q: What are your payment terms?

A: Payment must be made by T.T(Telegraphic Transfer, Wire Transfer) or Paypal.


Q: What currency do you accept?

A: We only accept Japanese YEN.


Q: Do you accept payment by credit card?

A: No, we don't.


Q: What is your bank account details?

A: Please see Fees＆Payment . And we will send you our bank account details upon opening your account.


Q: Do you offer credit?

A: No, we don't.


Q: How can I see the prince on my currency?

A: Please visit : http://finance.yahoo.com/currency


Q: When do I need to pay for all my costs in Japan ?

A: You must pay for your items within 3 days.


Q: Can you arrange shipping to my country ?

A: Yes. Please tell us the name of the port you wish to use. Our agent will arrange shipment and documentation.


Q: Can you provide me shiipping schedules ?

A: Please check appropriate shipping information below:

NYK Line ( http://www2.nykline.com/home/index.html )
MOL ( http://www.mol.co.jp/menu-e.shtml )
KIWI Carrier ( http://www.kiwicar.com/ )
K-Line (http://www.kline.co.jp/index_e.html )
HAUL ( http://autoliners.hoegh.com/ )
AMS ( http://www.armacup.co.nz )


Q: How Long Will It Take to Get My Cars?

A: It depends on what country you are shipping it to. It can take up to 1 or 2 weeks to organize the paperwork and get the vehicle on the boat and then you have to allow the time on the water. See Shipping Information for indicative timelines for your country.


Q: Do You Export Left Hand Drive Vehicles?

A: Because Japan is a right hand drive country the vast majority of vehicles that we export are right hand drives. Of the very few left hand drive cars for sale at the auctions most are European makes. You can of course still join the system and may indeed find a left hand drive vehicle but it may just take a little longer to find the vehicle of your choice.


Q: Do you Export Motorcycles?

A: No, motorcycles are not included in our service.

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